Why use Direct Routing? 

Direct Routing allows all organisations to connect voice services to Microsoft Teams so users can make and receive calls outside their business. Direct Routing allows you to manage all your collaboration and communication through one easy interface

Why use Voip Unlimited for it?

Think of VU as providing Direct Routing ‘Plus’. 

As an ITSP we have our own network which means shortcutting lots of additional steps/carriers in the road and getting straight on track, we also take care of a lot of the nitty gritty, we configure the SBC and take care of certification. 

Our IP network spanning the UK is built-for-voice meaning we prioritise voice traffic so all our telephony customers enjoy crystal clear calls. Our network is secure and we pro-actively fight off all security threats without you even realising. We are also Microsoft approved.  

Our existing telecommunication expertise offers significant benefits and cost advantages when compared to Microsoft and other alternatives.

Voip Unlimited’s 24/7 UK support is responsible for proactive monitoring, incident management and change management. We ensure high availability of services, fighting fraud attempts and work with customers to resolve any incidents quickly, no long queues! We provide a portal for customers to enable ongoing change but we are also always on hand to perform additional enhancements to our services as our clients’ needs change. 

Voip Unlimited’s 24/7 UK support is responsible for proactive monitoring, incident management and change management. We ensure high availability of services, fighting fraud attempts and work with customers to resolve any incidents quickly, no long queues! We provide a portal for customers to enable ongoing changes but we are also always on hand to perform additional enhancements to our services as per our clients’ needs.

No yearly certificate changes required and no SBC faff.

Why not Microsoft directly

By routing your calls with an ITSP you are reducing responsibility/reliance on just Microsoft for your entire business’ health. If the system should go down your phone lines would still be available.

Sounds simple, so simply I could do this myself, right?

Wrong. SBC’s are complex piece of equipment they deal with security, networking and routing of your calls, needs proper set up and maintenance, they can be expensive too – as much as a PBX phone system. If you have an IT management company or a highly technically competent team, do speak to us as our support technicians may be able to help. 

Direct routing can be complicated, but at Voip Unlimited, we make it easy. Much simpler easy way to enable inbound and outbound dialling with your Microsoft Teams soluti